We believe your private information should be just that, private. Clearly, to operate our services we sometimes need to collect some personal information about you. itc. is committed to data security and is GDPR compliant. This policy explains what we do and why we do it.
What we collect
We ask for your name, business email address and service address details, sometimes this address might be a personal address. We need this data for the purposes of fulfilling the contractual obligations to provide a service.
How we store the information
We take great care to keep all your data secure, all data is kept within secure computer systems that are all kept in the EU.
These computers are housed in secure data centres with heavily restricted access with numerous levels of security to prevent unauthorised access to those servers including firewalls and complex passwords.
Unfortunately the sending of information via the Internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, sending such information is entirely at your own risk.
What we do with the information
The primary use of the data we collect is to provide you with a service when providing this service we require contact & location details to fulfil this contract and adhere to Ofcom regulatory requirements.
Who we share the information with
- In the event that we sell any or all of our business to the buyer.
- Where we are legally required by law to disclose your personal information.
- To further fraud protection and reduce the risk of fraud.
Retention and Destruction
itc. will process data for the period required to set up the contract and will store the data for the term that the contract exists, plus 7 years.
Access to information
In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee of £10 to cover costs incurred by us in providing you with the information.
What we don’t and won’t ever do
We don’t and never will sell or rent your information to any 3rd party.
We may gather information about your general Internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever.
You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the reject cookies setting on your computer.
Third Party links
Updates to this policy