We believe your private information should be just that, private. Clearly, to operate our services we sometimes need to collect some personal information about you. itc. is committed to data security and is GDPR compliant. This policy explains what we do and why we do it.

What we collect

We ask for your name, business email address and service address details, sometimes this address might be a personal address. We need this data for the purposes of fulfilling the contractual obligations to provide a service.

How we store the information

We take great care to keep all your data secure, all data is kept within secure computer systems that are all kept in the EU.

These computers are housed in secure data centres with heavily restricted access with numerous levels of security to prevent unauthorised access to those servers including firewalls and complex passwords.

Unfortunately the sending of information via the Internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, sending such information is entirely at your own risk.

What we do with the information

The primary use of the data we collect is to provide you with a service when providing this service we require contact & location details to fulfil this contract and adhere to Ofcom regulatory requirements.

Who we share the information with

To help us deliver our services we use various 3rd party companies. We asses all these companies to ensure compliance with the Data Protection Act, our Privacy Policy, and to ensure your data remains in safe hands.

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

  • In the event that we sell any or all of our business to the buyer.
  • Where we are legally required by law to disclose your personal information.
  • To further fraud protection and reduce the risk of fraud.

Retention and Destruction

itc. will process data for the period required to set up the contract and will store the data for the term that the contract exists, plus 7 years.

Access to information

In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee of £10 to cover costs incurred by us in providing you with the information.

What we don’t and won’t ever do

We don’t and never will sell or rent your information to any 3rd party.

Use of cookies

Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us improve our website.

We may gather information about your general Internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever.

You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the reject cookies setting on your computer.

Our advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our website.

Third Party links

On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

Updates to this policy

We update this privacy policy from time-to-time, particularly as technology changes. We suggest you check back from time to time for the latest version.

Contacting us

Please do not hesitate to contact us regarding any matter relating to this Privacy Policy at info@clickitc.co.uk